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Freqently asked questions

With our half-board we pamper you with a versatile breackfast until 11 a.m. and a delicious choice menu in the evening.
Our guests get free entrance to the swimming pool and the sauna.
Our sauna indoor is open from 3pm to 7om. The sauna in the boathouse is open from 3pm to 7pm.
From 2pm to 3.30pm also childs can use the sauna (indoor). After that the sauna is open for people over 16 years.
You can enjoy a relaxing swim in the Wolfsgruben lake.
We have also healthy treatments, like:
  • Cúieamh - Foot zone massage
  • Our signature treatment: Talamh

 
 

Of course you can book treatments before you arrive in our hotel.

You can use our SPA also if you are not a hotelguest, its: SeaSpaDay.
In the Hoteleating & drinking
Breakfast is served from 8.00am until 11am and the dinner from 6pm until 8.00pm.
Lunch is served daily (on request) and you may choose from our a la carte menu from 12am until 1.30pm.
We are also happy to provide gluten-free menus (on request).

internet
Yes, you can use Wifi in the lobby and in the hotel room (from 8.00am to 10pm) for free.

animals
Dogs are allowed in our hotel, but only on request. We charge EUR 25,00 per night.
Please note that, out of considerations for other guests, no dogs are permitted in the suites/double rooms Roarer, Merl, Mitterstieler, Koben and Johannis, the dining and wellness area.
 

contractual terms
If you should cancel your vacation for any reason you can do this at no charge within 4 weeks before the date of your arrival. Within 3 weeks before the arrival we will charge up to 50% of the total price. Thereafter we are allowed to charge up to 90% of the booked arrangement. In the same way we charge for delayed arrival and premature departure.

For the arrival/daparture

Arrival & Check-IN
The rooms will be ready for you from 3 p.m. onward.
The reception is open daily from 8am to 9pm.
Directly at the hotel, we offer to our hotel guests free parking and we do have a garage with electric plug for every car for a flat rate of € 55,-.
From Bolzano you take the road to Renon and proceed for approx. 12 km. After Auna di Sotto, turn left at the Soprabolzano/Costalovara crossroads. After approx. 2.5 km you will reach the Lago di Costalovara (Costalovara Lake). Proceed alongside the lake to the end, then turn left on a little road that leads to the Weihrerhof (well indicated). Still 300 m and you can start your holidays. Pleas don't take the road to SIGNAT!
The hotel has an excellent position and quite rooms.
Departure & Check-OUT
Cash (until EUR 3.000,00), cheque, EC card, VISA, American Express and MasterCard are accepted.
Please leave the rooms until 11 a.m.

For the surrundings

The cable car to Bolzano runs every 4 minutes (journey time 12 minutes).
 
- on weekdays between 6.30 a.m. and 9 p.m.
- and on Sundays and public holidays from 07.10 a.m. to 21.00 p.m.
Additional daily trips at 21.12, 21.24, 21.36, 21.48 and 22.45
 
 
 
The next station is away about 600 meters from us. You arrive in about 5 minutes.
The next bank you can find in Oberbozen (Raiffeisenkasse with cashpoint).
The next petrol station you can find in Weber in Moos, only 2 kilometres from the hotel.
Unfortunately the shops in Bolzano haven't continuous opening hours. The most of them are open full-time. The other ones are closed for lunchtime and reopen at 3pm.
The most of the shops are open weekdays from 8.00 till 12.00 and from 15.00 till 18.00. Saturdays they are open from 8.00 till 12.00.