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Freqently asked questions

Freqently asked questions

For the Hotel

Wellness & SeaSPA
Our guests get free entrance to the swimming pool and the sauna.
Our indoor swimming pool is open daily from 7.00am to 7.00pm.
Our sauna is open from 2pm to 7pm.
From 2pm to 7pm also childs can use the sauna. After that the sauna is open for persons oven 16 years.
You can enjoy a relaxing swim in the Wolfsgruben lake.

We have also healthy treatments, like:

  • Fiaßln druckn - Foot zone massage
  • Ruckn strecken - Breuss massage
  • Wirbelen zähln - Dorn treatment with Breuss massage
  • Our signature treatment: Zruck zur Mitte BergSea

Of course you can book treatments before you arrive in our hotel.

You can use our SPA also if you are not a hotelguest, its: SeaSpaDay.
Our package includes:
  • SPA-Bag (Bathrobe, bathing shoes and towels)
  • Sauna (open for 2pm to 7pm)
  • indoor swimmingpool, bathing beach and the beach
  • A dish at lunchtime ( from noon to 2 pm)
for the price of 57 €
In the Hoteleating & drinking
Sie können gerne bei uns zwischen 12 und 14 Uhr à la carte essen.
Breakfast is served from 7.30am until 11am and the dinner from 7pm until 21.30pm.
Lunch is served daily (on request) and you may choose from our a la carte menu from 12am until 14pm.
We are also happy to provide gluten-free menus (on request).

Yes, you can use Wifi in the lobby and in the hotel room (from 8.00am to 10pm) for free.

Dogs are allowed in our hotel, but only on request. We charge EUR 25,00 per night (including muzzle).
Please note that, out of considerations for other guests, no dogs are permitted in the suites/double rooms Roarer, Merl and Mitterstieler, the dining and wellness area.

contractual terms
If you should cancel your vacation for any reason you can do this at no charge within 4 weeks before the date of your arrival. Within 3 weeks before the arrival we will charge up to 50% of the total price. Thereafter we are allowed to charge up to 80% of the booked arrangement. In the same way we charge for delayed arrival and premature departure.

For the surrundings

The next station is away about 600 meters from us. You arrive in about 5 minutes.
The next bank you can find in Oberbozen (Raiffeisenkasse with cashpoint).
The next petrol station you can find in Weber in Moos, only 2 kilometres from the hotel.
Unfortunately the shops in Bolzano haven't continuous opening hours. The most of them are open full-time. The other ones are closed for lunchtime and reopen at 3pm.
The most of the shops are open weekdays from 8.00 till 12.00 and from 15.00 till 18.00. Saturdays the are open from 8.00 till 12.00.

For the arrival/daparture

Arrival & Check-IN
The rooms will be ready for you from 3 p.m. onward.
The reception is open daily from 7.30am to 9pm.
Directly at the hotel, we offer to our hotel guests free parking and we do have a garage (Euro 7,- per day) with electric plug for every car.
From Bolzano you take the road to Renon and proceed for approx. 12 km. After Auna di Sotto, turn left at the Soprabolzano/Costalovara crossroads. After approx. 2.5 km you will reach the Lago di Costalovara (Costalovara Lake). Proceed alongside the lake to the end, then turn left on a little road that leads to the Weihrerhof (well indicated). Still 300 m and you can start your holidays. Pleas don't take the road to SIGNAT!
The hotel has an excellent position and quite rooms.
Departure & Check-OUT
Cash (until EUR 3.000,00), cheque, EC card, VISA, American Express and MasterCard are accepted.
Please leave the rooms until 11 a.m.
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